General Masters, Inc. General Masters Privacy Statement This document was last updated November 20, 2009.
General Masters is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. This privacy statement only applies to gmasterinc.com and generalmasters.com; it does not apply to other offline sites, products or services. Please read the complete gmasterinc.com and generalmasters.com privacy statement.
Collection of your Personal Information We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are requesting additional information or service from us. Personal information collected by us from you often is limited to e-mail address, names, address or location, but may include other information when needed to provide a service you requested.
For example: If you choose a service or transaction that requires payment, such as making a purchase, we will request personal information necessary for billing and/or shipping, such as: name, address, telephone number, and credit card number. When a credit card is used, the security of the related credit card gateway applies.
When you buy and install a new product, we may ask you to register your purchase electronically. We keep this registration information on file with any information you've already given us on previous visits to any of our web site.
We also collect information about which pages our customers visit within gmasterinc.com and generalmasters.com. This site visitation data is identified only by a unique ID number, and it is never linked with personal information.
Use of your Personal Information We use your personal information for the following purposes:
To ensure our site is relevant to your needs.
To deliver services in response to your need.
To be able to respond to your request.
To help us create and publish content most relevant to you.
To allow you access to limited-entry areas of our site as appropriate.
We will merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. It allows us to keep your information and proactively suggest services to your organization We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
General Masters may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on General Masters or the sites; (b) protect and defend the rights or property of General Masters, or (c) act in urgent circumstances to protect the personal safety of our employees, users of our products or services, or members of the public.
Your information may be stored and processed in the United States or any other country in which General Masters or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. General Masters abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
Control of your Personal Information When you register, or otherwise give us personal information, General Masters will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.
Gmasterinc.com and generalmasters.com may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.
Access to your Personal Information We will not provide you with the means to ensure that your personal information is correct and current because we do not collect user IDs from our client.
Security of your Personal Information Gmasterinc.com and generalmasters.com are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Enforcement of this Privacy Statement If you have questions regarding this statement, you should contact gmasterinc.com and generalmasters.com by sending email to privacy1@gmasterinc.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact topmgt@gmasterinc.com to resolve your concerns.
Changes to this Statement Gmasterinc.com and generalmasters.com will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement and the most current version will be posted on our web site.
Contact Information General Masters welcomes your comments regarding this privacy statement. Please contact us by sending an email to topmgt@gmasterinc.com or postal mail.
General Masters Privacy General Masters, Inc P.O. Box 896 Hillside, IL60162
